PRIVACY POLICY

Your Information. Handled With Care.

This Privacy Policy explains what information MANZIL may collect when you use our website or place an order, why we may use it, and how we approach the protection of your information.

PRIVACY • CONTROL • TRANSPARENCY
OUR APPROACH

Clear About Your Data.

At MANZIL, we respect the information you share with us while browsing our website, creating an order or contacting our team.

We aim to collect and use information only where it supports legitimate website, order, customer-service, security or communication purposes.

This policy describes our general privacy practices and may be updated as our website, services and business operations evolve.

INFORMATION WE MAY COLLECT

Only What Helps the Experience Work.

The information involved may depend on how you interact with MANZIL.

01

Order Information

Your name, delivery address, contact number, email address, products ordered and information required to process and fulfil your purchase.

02

Payment Information

Information associated with your chosen payment method may be processed by MANZIL or relevant payment providers where applicable.

03

Communications

Information you provide when contacting us about an order, product, return, exchange, complaint or general enquiry.

04

Website Activity

Technical or usage information such as browser type, device information, pages viewed, session activity and similar website data.

05

Cookies

Cookies and similar technologies may be used to support website functionality, remember preferences, understand performance or improve the shopping experience.

06

Voluntary Information

Any additional information you choose to provide when communicating with MANZIL or participating in an available feature or promotion.

01 / USE

How We May Use Your Information.

01

MANZIL may use information collected through the website to operate the online store and provide relevant services to customers.

This may include using information to:

  • Process and fulfil orders
  • Arrange delivery and provide order updates
  • Respond to enquiries and customer-service requests
  • Manage returns, refunds and exchanges
  • Maintain and improve website functionality
  • Detect or prevent suspicious, fraudulent or abusive activity
  • Maintain appropriate business and transaction records
  • Send marketing communications where applicable and permitted
02 / ORDERS

Information Needed to Complete Your Order.

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When you place an order, certain information is required so MANZIL can identify the order, prepare the products, communicate with you and arrange delivery.

If required information is incomplete or incorrect, we may be unable to process or successfully deliver the order.

03 / PAYMENTS

Payment Processing.

₨

Depending on the payment options available on the MANZIL website, payment information may be handled by banks, payment processors, payment gateways or other service providers involved in completing the transaction.

Those providers may process information according to their own privacy and security practices.

04 / SERVICE PROVIDERS

When Information May Be Shared.

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MANZIL may share information with third parties where reasonably necessary to operate the website, fulfil orders or provide services.

These may include:

  • Courier and delivery partners
  • Payment providers
  • Website hosting and technology providers
  • Analytics or website-performance services
  • Customer-support or communication providers
  • Professional advisers or authorities where reasonably required

We do not need to share more information than is reasonably required for the relevant purpose.

05 / COOKIES

Cookies & Website Technology.

◉

The MANZIL website may use cookies and similar technologies to enable website features, remember preferences, maintain sessions, understand website usage and improve performance.

Some cookies may be necessary for the website or shopping experience to operate correctly.

Your browser may allow you to block or delete cookies. Doing so may affect certain website features or functionality.

06 / MARKETING

Marketing Communications.

M

Where MANZIL offers marketing emails, promotional messages or similar communications, we may use contact information provided by customers for those purposes where appropriate.

Where an unsubscribe or opt-out option is available, you may use it to stop receiving relevant promotional communications.

Operational communications relating to existing orders or customer service may still be necessary even if you choose not to receive promotional messages.

07 / RETENTION

How Long Information May Be Kept.

◷

MANZIL may retain information for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer service, record keeping, fraud prevention, dispute handling and applicable business or legal requirements.

Different categories of information may be retained for different periods depending on their purpose.

08 / CHILDREN

Children’s Information.

◇

The MANZIL online store is intended for customers capable of making purchases in accordance with applicable requirements.

We do not knowingly seek to collect personal information from children for purposes unrelated to legitimate website or order activity.

09 / EXTERNAL SERVICES

Third-Party Websites & Services.

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Our website may contain links to or interact with services operated by third parties.

MANZIL does not control the privacy practices of independent third-party websites or services. Customers should review the applicable privacy information provided by those third parties.

10 / UPDATES

Changes to This Privacy Policy.

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MANZIL may update this Privacy Policy to reflect changes in our website, technology, service providers, business operations or applicable requirements.

The latest version published on the MANZIL website will replace earlier versions from the date it becomes effective.

YOUR INFORMATION

Questions or Requests?

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Ask About Your Information

You may contact MANZIL if you have questions about the information associated with your interactions or orders.

✎

Correct Information

If information you provided to MANZIL is incorrect, contact us so we can determine whether it can reasonably be updated.

×

Marketing Preferences

Where promotional communications include an unsubscribe or opt-out option, you may use it to change your marketing preferences.

◉

Cookie Controls

You may be able to manage cookies through your browser or any cookie controls made available on the MANZIL website.

SECURITY

Protection Is Part of the Process.

MANZIL aims to use reasonable administrative, operational and technical measures appropriate to our website and business to help protect information against unauthorized access, misuse, loss or disclosure. However, no online service, transmission method or storage system can be guaranteed to be completely secure.

PRIVACY QUESTIONS?

Talk Directly to MANZIL.

If you have a question about this Privacy Policy or how information associated with your MANZIL interaction is handled, contact us directly.

Shopmanzilofficial@gmail.com
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